Tietjen Field Service
With our Field Service, you’re always in Safe Hands.
A collaborative partnership with our customers is very important to us. We know that our customers have different goals and requirements, as they come from a variety of application areas.
The experience of our long-standing employees and the flexibility of our team form the foundation of our service quality. We know our machines, which are in use worldwide, down to the smallest detail and can help you quickly and efficiently.
Our Services
- Inspection and Condition Assessment
Regular inspections help to ensure the long-term reliability and availability of your equipment. As part of our field service activities, we inspect our customers’ hammer mills on a regular basis, to assess their condition and identify potential issues at an early stage. This proactive approach allows us to detect wear and developing problems before they lead to unexpected downtime, helping to improve operational reliability and support effective maintenance planning. - Maintaining the Desired Condition
During maintenance, spare and wear parts are replaced as needed. The goal is to maintain the machine’s condition. On the one hand, parts are replaced according to the maintenance schedule; on the other hand, preventive maintenance helps minimize the risk of breakdowns. We act prudently and in the best interests of our customers. - Checking Your Installation
Whether the plant was installed by a local installation team, by our customers, or by a system integrator, the Installation Check ensures that all system components have been correctly installed and set up. This is the basic prerequisite for trouble-free operation after commissioning. - Improving the Efficiency and Explosion Protection of the Plant
We know that our customers have varying requirements, and we understand our plants down to the smallest detail. We want to help you realize the full potential of your grinding system, which is why we advise our customers on system optimization and operational reliability. In doing so, we always keep the entire production process in mind and draw on our many years of experience across a wide range of fields. You can rely on our expertise and professional advice. Together, we’ll optimize your plant and, in doing so, improve the efficiency and cost-effectiveness of your production.
Book a Service
Whether you need replacement parts, want to optimize your equipment, or would like to work with us to develop a customized maintenance plan, we’re here to help you in any situation, at any time.
Tell Us about Your Challenge. We´ll Find the Right Solution.
Briefly describe your requirements to us – we will listen, ask the right questions and develop a customised Tietjen solution for your application.