Tietjen field service

So that your original will remain an original

Field service with Tietjen quality

We are your reliable partner

We attach great importance to a cooperative relationship with our customers. We know that our customers have different objectives and requirements. This is because our customers operate in various application areas, such as feed production, the production of pet food and aqua feed, biogas production, the processing of biomass and biowaste, the timber industry and other sectors. We are experts in all of these areas and can adapt to your specific requirements. It doesn’t matter if you only need some beaters, if you want to negotiate your annual need of wear parts or if you want to work out an individual maintenance concept with us: We will be at your side in any case and at any time.

The experience of our long-serving employees and the dynamics of our team constitute the bedrock of our service quality. We are familiar with every detail of our approx. 2100 machines in use worldwide and can offer quick and efficient assistance. You are always on the safe side with our field service.

Longer life for your technology

Our field service for maintenance

Take advantage of our experience and knowledge
Our customer service principles
Short downtimes

Our proactive maintenance concepts help you prevent unplanned downtime and improve your maintenance. Our new myTietjen digital service helps you make your system management smart. Our service readiness means that we can guarantee the shortest possible downtimes and set-up times.

Cost reduction

You can prevent unplanned downtime that is often associated with high costs by implementing an individual and systematic maintenance program. Please do not hesitate to contact us, together we will find an optimal concept for the regular maintenance of your system.

Extend the service life

Exploit the full potential of our grinding systems and therefore of your investment. Our system optimisation consultations not only prolong the technical service life, we also get the best out of your system in terms of cost-effectiveness.

Customer service at Tietjen:

“We minimise the downtime of your system with individual maintenance concepts, operational readiness and our system optimisation.”

Christophe-Maria Schulze, Team Leader Field Service