Aftersales
The aim of our after-sales service
Our after-sales service focuses on one key goal: helping you keep downtime to a minimum and ensuring your Tietjen mill operates reliably for many years to come.
With more than 2,200 mills installed worldwide, we know our equipment inside out. This enables us to quickly identify the right spare parts and provide tailored customer support. Whether you need wear parts for routine maintenance or urgent assistance during an unforeseen issue, our team is always ready to help.
Strengths of our after-sales service
- Fast delivery: Reliable and fast shipping worldwide
- High availability: Driven by extensive inventory and in-house manufacturing
- Long-term availability: Spare parts availability for 20 years
Spare parts from Tietjen
Every Tietjen spare part is engineered specifically for your mill. Using genuine OEM parts helps maintain process reliability, product quality, and mill performance while minimizing the risk of unplanned downtime.
Our goal is simple: to help you maximize the performance and service life of your Tietjen equipment. True to our motto: “Keeping your original an original.”
Regular maintenance and the timely replacement of wear parts contribute significantly to your mill’s overall reliability. In addition to Tietjen equipment, our decades of industry experience allow us to supply spare parts for selected third-party machinery.
How to order spare parts
Request spare parts quickly and easily: digitally via our ticketing system, online on our website, or directly by telephone with our technical service advisors. Tietjen ensures maximum responsiveness and flexibility.
Tell Us about Your Challenge. We´ll Find the Right Solution.
Briefly describe your requirements to us – we will listen, ask the right questions and develop a customised Tietjen solution for your application.